Frequently Asked Questions
Everything you need to know about shopping with Gluten Free Foods.
How do you ensure your products are 100% gluten-free?
We partner exclusively with certified manufacturers who operate in dedicated gluten-free facilities. Every batch is tested to ensure it meets the FDA standard of less than 20 ppm of gluten, and most of our products test at zero detectable levels.
What is your shipping policy for perishable items?
Perishable goods are shipped in insulated packaging with cold packs via expedited shipping (1-2 days). To maintain freshness, we only ship perishable orders Monday through Wednesday to avoid weekend transit delays.
Can I return food items if I change my mind?
Due to health and safety regulations, we cannot accept returns on food items. However, if your order arrives damaged or if you receive the wrong product, please contact our support team within 48 hours for a full refund or replacement.
Do you offer products for other dietary restrictions?
Yes! While everything we sell is gluten-free, we also have dedicated sections for dairy-free, nut-free, vegan, and keto-friendly options. You can use our sidebar filters to shop by your specific allergen needs.
Where do you ship to?
Currently, we ship to all 50 states within the US. We do not offer international shipping at this time due to the sensitive nature of food logistics and customs regulations.
How can I track my order?
Once your order is processed and shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status in real-time.